CARD ON FILE
SCSS requires all patients to keep an active credit card on file with us. We will continue billing insurance companies first. Upon their determination of benefits, we will only charge your credit card when they inform us of patient responsibility. Circumstances when your card would be charged include, but are not limited to:
missed or canceled appointments without 24-hour notice,
missed co-payments, deductible and co-insurance,
any non-covered services and/or denial of services allocated to patient responsibility,
any amount not paid by your insurance 60 days after a corrected claim has been filed,
Travel fees for in-home services after the age of 3
This in no way will compromise your ability to dispute a charge or question your insurance company’s determination of payment.If you have any questions about this payment method, do not hesitate to ask.
Fee Policy
IN HOME TREATMENT AND TRAVEL FEES
Treatment is offered in the home to patients under the age of three who have been referred by the Children’s Developmental Services Agency (CDSA), per our contract with the CDSA, to provide services in a natural environment. Other patients under three who were referred via PCP, self-referred, or other referral sources are not guaranteed treatment in the home setting. At the age of 3, patients transition out of the CDSA and services in the home are no longer offered. Patients are then able to continue services in the clinic setting. This is required for a couple of reasons: children 3 and older generally benefit more from therapy when in a structured clinic setting and transitioning patients to the clinic setting opens spaces for younger children who typically benefit more from service provided in a natural environment. Exceptions may be made for patients who are medically complex or do not have transportation to come into the clinic. Exceptions are on a case-by-case basis and must be approved by management.
A travel fee of $3 per visit per household (meaning if two patients are seen back-to-back on the same day at the same location one fee will only be charged) will be charge for all patients seen in the home for patients 3 and older and those seen in the home who are not receiving services through the CDSA. This fee will be automatically billed within a week of the date of service. If you wish to have the fee billed on a specific date you may make a payment arrangement with our billing coordinator.